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Client survey results

Our Client Survey 2019: The Results

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One of our top priorities is always making sure our clients are happy with the service they receive from us. Our client survey is a way of checking in to see what we’re doing well and what we could be doing better. Firstly, a big thank you to everyone who took part. We received 120…
Age UK Suffolk

Supporting Age UK Suffolk: Our Chosen Charity for 2020

We are excited to introduce our Charity of the Year 2020: Age UK Suffolk. Despite being based in Norfolk, we have many clients in Suffolk and wanted to support the wonderful work that Age UK Suffolk do. Age UK Suffolk is a local, independent charity working with and for older people in Suffolk. Last year,…
SMCR - Senior Managers and Certification Regime

SMCR – Senior Managers and Certification Regime

There are some big changes happening for regulated firms, like us, in the UK. On 9 December 2019, the Senior Managers and Certification Regime (SMCR) – also referred to as the ‘Accountability Regime’ – will replace the Approved Persons Regime for all FCA registered firms. According to the FCA website: “The aim of the Senior…